Personalisation FAQs

What is a monogram?

A monogram is the application of your initials onto a product. Monograms can come in a variety of letter orders (first, middle last; first last middle, etc.), and we apply them in the exact order that you use when you enter them into our monogram previewer.

How much does personalisation cost?

Monogram fees is a flat rate of $10


What does bling monogramming mean?

Blind monogramming is when we press our brass dies directly into the leather surface without any metallic or colored foil. Your monogram will either be the same color as the leather, or with the heat, it could burnish to slightly darken the leather.

What colors can you emboss in?

We process orders live as they are placed and therefore are unable to make changes once the order has been finalized. 

What font type and font size do you offer for embossing?

We use a classic Goudy font style (similar to Serif) in a 36pt size.

My personalisation is wearing off, what can I do?

We provide 1 year warranty on monogramming for leather phone cases.
If your personalisation is fading with wear and tear, please reach out to us at ciao@mimiandcoco.com.au and we will assist you.
How long will my order take to process?

It will take approximately 5-7 days to customize your accessory.
How about if I want to return ?
We would be happy to accept returns if there is no monogramming on the product.
If you choose to personalized it then unfortunately there is no refund possible as the product has been specially monogrammed for you upon your request.